Roboshop｜Huayi｜ About Us｜ Vending Machines
About Us
HUAYI TECHNOLOGY
The Huayi team started out in Shanghai in 2004, and has been deeply rooted in the smart retail industry for years, striving to reshape the retail landscape with continuous innovation.
For over two decades we have remained focused on this field, exploring smarter self-service approaches that help reduce operating costs and advance digitalization across the retail industry. We have kept refining the hardware and iterating the software, steadily widening the range of product categories supported by our equipment, now spanning designer toys, trading cards, consumer electronics, cosmetics, household and personal care products, apparel, food and more.
In 2006, our DVD Rental Machine S250 took off across North America. It was covered by media outlets including ABC and expanded rapidly into markets worldwide.
In 2010, our Roboshop R1 was adopted by Best Buy — which went on to build a dedicated "Best Buy Express" sales channel. The unit's ability to handle a wide range of packaging formats drove rapid rollout across North America and became a well-known success story in the industry.
Since 2022, POP MART has rolled out Huayi's Roboshop R3s in 20 countries and regions within three years, making Roboshop a powerful tool for brands expanding overseas.
We independently developed the RBC platform, a Roboshop-powered SaaS system integrating procurement, sales, inventory management and marketing. In 2025, annual transaction value on the RBC platform surpassed US$1 billion.
Today, our products have served more than 30 Fortune Global 500 companies. Our customers span more than 30 countries and regions, our solutions support 11 languages, and our payment channels reach 50 countries and regions.
We build customized smart retail solutions for a growing number of brands, helping them establish their own dedicated retail channels and unlock commercial value.
Our mission is to empower business partners with heart and dedication. Let's build the future together.
Mission & Vision
Mission
Empowering Business Partners with Heart and Dedication.
Vision
Committed to building new retail channels for brands and becoming the preferred business partner for global brands.
Our History
2025
As LABUBU became a global sensation, POP MART deployed Roboshop units in more than 20 countries and regions.
2024
LEGO, the NBA,and Pokémon launched Roboshop projects in succession.
2023
A Roboshop unit appeared in POP MART's livestream, interacting with fans while dispensing products reliably at high frequency for eight consecutive hours.
2021
Disney officially launched its Roboshop program.
2018
Huayi Roboshop units were introduced at JD.com headquarters, marking the first iPhone sales through a Roboshop.
2017
POP MART officially launched its Roboshop program.
2016
The new R2S Roboshop model launched and secured orders from Sony, Unilever, Lancôme, and other customers that same year.
2014
Roboshop made its debut in China, attracting extensive coverage from Chinese and international media.
2012
Best Buy began deploying Roboshop units at public venues, including Toronto Pearson International Airport and the University of British Columbia in Vancouver.
2011
The R1, Huayi's first Roboshop model supporting multiple product categories, passed Best Buy's 4,000-cycle internal stress test and secured commercial orders.
2009
Huayi's Roboshop systems recorded one million cumulative transactions.
2006
The S100 launched in the United States and was featured by ABC Television that same year.
2005
Huayi completed its DVD Roboshop prototype, the S100-A001.
2004
The Huayi team started out.